Refund policy
Return & Refund Policy
Every Civic Bites product is made to order, printed just for
you. Because nothing is pre-stocked, we're unable to accept
returns or exchanges for incorrect size selection or change
of mind.
Please check the size chart on each product page before
ordering. Our fits are oversized and relaxed. The easiest
way to be sure: measure a t-shirt you already own and wear
often, then compare it to the chart.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or isn't what you
ordered, write to us within 7 days of delivery with:
- Your order number
- Photos of the product
- Photos of the packaging
We'll review it and send a replacement at no cost to you.
Where a replacement isn't possible, we'll refund you in full.
Not Eligible for Return
- Incorrect size ordered by the customer
- Change of mind
- Minor colour variation due to screen settings
Refunds
Approved refunds are processed to your original payment
method within 5–7 business days.
Still Not Right?
If the fit is genuinely off or something feels wrong with
your order, write to us at support@civicbites.com anyway.
We're a small team and we'd rather hear from you than have
you stuck with a tee you won't wear.
Support: support@civicbites.com